Company Overview: Join our dynamic team at Werribee and Western Automotive Group, a leading player in the  Automotive. We pride ourselves on providing flexible and convenient mobility solutions to our valued customers. As we continue to grow, we are seeking a dedicated and organized Administrative Person to oversee our operations (new start up business) and ensure a seamless experience for both our clients and team members.Location: Caroline Springs (Western Suburbs)Operational Oversight:Manage day-to-day operations of the car rental and subscription services.Ensure the fleet is well-maintained and ready for customer use.Coordinate with maintenance teams to address any vehicle issues promptly.  Customer Service:Respond to customer inquiries, concerns, and feedback.Handle customer service escalations and find effective resolutions.Maintain high levels of customer satisfaction and loyalty.Administrative Functions:Oversee administrative tasks such as vehicle reservations, billing, and documentation.Maintain accurate records of rental agreements, customer information, and payments.Implement and enhance administrative processes for efficiency.Financial Management:Monitor and manage budgets related to car fleet maintenance and operational costs.Collaborate with finance to ensure accurate invoicing and billing procedures.Qualifications:Proven experience in administrative, preferably in the car rental/subscription business.Strong organizational and multitasking skills.Excellent communication and interpersonal abilities.Familiarity with customer service principles and practices.Proficiency in Microsoft Office and relevant software applications.  80000 AUD Australia - VIC Melbourne - All locations Western Suburbs Melbourne 3004

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Administrative Person for Car Rental-Subscription - Automotive

• Start Up Business
• Supportive Team
• Award winning Automotive Group

Company Overview: Join our dynamic team at Werribee and Western Automotive Group, a leading player in the  Automotive. We pride ourselves on providing flexible and convenient mobility solutions to our valued customers. As we continue to grow, we are seeking a dedicated and organized Administrative Person to oversee our operations (new start up business) and ensure a seamless experience for both our clients and team members.

Location: Caroline Springs (Western Suburbs)

Operational Oversight:

• Manage day-to-day operations of the car rental and subscription services.
• Ensure the fleet is well-maintained and ready for customer use.
• Coordinate with maintenance teams to address any vehicle issues promptly.  

Customer Service:

• Respond to customer inquiries, concerns, and feedback.
• Handle customer service escalations and find effective resolutions.
• Maintain high levels of customer satisfaction and loyalty.

Administrative Functions:

• Oversee administrative tasks such as vehicle reservations, billing, and documentation.
• Maintain accurate records of rental agreements, customer information, and payments.
• Implement and enhance administrative processes for efficiency.

Financial Management:

• Monitor and manage budgets related to car fleet maintenance and operational costs.
• Collaborate with finance to ensure accurate invoicing and billing procedures.

Qualifications:

• Proven experience in administrative, preferably in the car rental/subscription business.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Familiarity with customer service principles and practices.
• Proficiency in Microsoft Office and relevant software applications.

 

 

To apply, please use the Apply link and include your resume, alternatively, for a confidential discussion, please contact HR on [9217 8680]. Experienced applicants contact Sarah/Gustav on 0488 931 801

 

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